What information do I need to provide when booking?

Full name, contact details, rental dates, pickup/drop-off locations, car preference, and driver’s licence details. Residents may be asked for Emirates ID; visitors may be asked for passport details.

What payment options are available?

We accept major cards and selected digital/online payments. A refundable security deposit may be required depending on car class and rental terms.

Can I modify or cancel my booking?

Yes. You can request changes or cancellation by contacting us with your reservation details. Fees or restrictions may apply according to your rate plan.

What documents are required at pickup?

A valid driving licence, passport or Emirates ID, and (for tourists where applicable) a valid International Driving Permit (IDP). The payment card used for the deposit may also be required.

How can I book a car?

Q: How can I book a car?

You can book a car online through our website, by phone, or via WhatsApp/email. Choose your dates, car category, pickup and drop-off details, then confirm the reservation.

Booking your car in Dubai with our company is a simple, verified, and secure process designed for maximum convenience and customer protection. Whether you’re booking for business, leisure, or a special occasion, you can reserve your luxury vehicle online in a few easy steps.

Step-by-step booking process

Choose your vehicle and rental details
Browse our premium fleet and select the vehicle that best suits your needs—from luxury sedans and SUVs to exotic and sports cars. Each listing includes detailed specifications, high-quality images, and transparent daily or weekly rates. Select your rental dates, preferred pickup and drop-off locations, and add any extra services (additional driver, baby seat, chauffeur, extended insurance).
Enter your basic information
Provide your full name, valid email address, mobile number, and home address. This minimal information allows us to create your booking profile and ensure smooth communication.
Submit your booking online
Your booking request is received instantly by our reservations team. A representative will contact you shortly to confirm availability and verify your rental details.
Document verification
Before proceeding to payment, you will be asked to send a copy of your passport and driving license (and an International Driving Permit, if applicable). This step ensures full compliance with UAE transport regulations and helps protect both parties from unauthorized use.
Receive a secure payment link
After verification, we send a secure online payment link issued directly by our banking partner. You can pay safely by credit or debit card without exposing or storing your card data on our website.
Booking status — On Hold until payment
Your booking remains on hold until payment is received. Once payment is confirmed, your reservation is fully secured and you will immediately receive a payment receipt and official booking confirmation voucher via email.

Security note

Important: For your protection, we do not collect or store credit card data on our website. Due to rising fraud attempts in the car-rental industry, we follow a two-step verification and payment process. Only after confirming your booking and identity do we issue the official secure bank payment link, ensuring the highest standards of data safety and transaction security.

Peak season tip

Tip: During peak seasons or major Dubai events—such as Formula 1, New Year celebrations, and international exhibitions—complete payment early to secure your preferred vehicle, as demand for premium and exotic cars is extremely high.

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